Thank you for shopping with oMaguva. We want to ensure that your shopping experience is enjoyable and transparent. Please take a moment to review our shipping and delivery policy.
1. Order Processing Time:
Orders are typically processed within 5-7 business days (excluding weekends and holidays) after receiving full payment. During peak seasons or promotions, processing times may be extended. As these are customized orders tailored to your requirements, they may necessitate this amount of time to ensure the creation of the highest quality product.
2. Shipping Rates and Methods:
We offer various shipping options with associated rates that will be displayed at checkout. The shipping methods available depend on the delivery address, weight, and dimensions of the items in your cart.
3. Estimated Delivery Times:
Estimated delivery times are provided at checkout based on the selected shipping method. Please note that these are estimates, and actual delivery times may vary. Factors such as customs processing, local postal service efficiency, and unforeseen circumstances can affect delivery times.
4. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your order shipment.
5. International Shipping:
At the moment, we do not offer international shipping.
6. Delayed or Lost Shipments:
While we strive to provide accurate delivery estimates, unforeseen events or carrier issues may cause delays. If your shipment is significantly delayed or lost, please contact our customer support team at support@omaguva.in.in for assistance.
7. Address Accuracy:
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Changes to Shipping Policy:
We reserve the right to modify our shipping and delivery policy at any time. Any changes will be effective immediately upon posting to our website.
If you have any questions or concerns regarding our shipping and delivery policy, please contact our customer support team at support@omaguva.in.
Thank you for choosing oMaguva. We appreciate your business!
